Defence eyecare provider dismissed for sending data offshore


Operation SLIPPER

The Department of Defence’s healthcare provider, Medibank Healthcare Services, has been forced to terminate the contract of its optometry provider two years early.

OPSM’s parent company Luxxotica Australia has been relieved of its duty as the Australian Defence Force’s optometry provider, after it sent claims information overseas in breach of its $33.5 million contract.

All ADF personnel were swiftly notified of the issue by the Vice Chief of the Defence Force, Vice Admiral Ray Griggs, who also outlined interim arrangements for optical services.

“Both the Chief of the Defence Force, Air Chief Marshal Mark Binskin, and I are treating this issue very seriously,” Griggs said.

A Defence spokesperson said on Friday it was assumed that the issue affected all ADF personnel who have received optical services through Luxottica since it took on the role in late 2012, as the exact nature and amount of information sent offshore was still being confirmed.

FREE membership to The Mandarin

Receive unlimited access, get all the latest public sector news and features, plus The Juice, our daily news update sent direct to your inbox.

The Mandarin is where Australia's public sector leaders discuss their work and the issues faced within modern bureaucracy. Join today to discover the latest in public administration thinking and news from our dedicated reporters, current and former agency heads and senior executives.