ACMA on world-beating path in converged media future


cube icon set

EXCLUSIVE: ACMA says it’s on track to being the best in the world at what it does. Don’t agree? You can join the conversation about the agency’s performance.

The Australian Communications and Media Authority now believes more than half of its activities demonstrate world-leading performance, based on a new self-assessment report to be released tomorrow.

The report considers 113 separate business activities, 64 of which “are seen as fulfilling the character of world-leading performance” by the regulator. They include 43 proudly put forward as “case studies where the ACMA considers it is world-leading, or adapting to change through setting emerging practice” and 21 described as “sustaining, contributing to and supporting” its high standing in the world.

The remainder of the 113 organisational endeavours are broken down into two other categories signifying there’s more work to be done: 16 are seen as “emerging” with the potential to become examples of world’s best practice, and 33 are “still in development or [areas] where the ACMA aspires to further improvement”.

ACMA’s “Meeting our Standard” project began in 2008, when chair and CEO Chris Chapman set an aim to be “the world’s best” at what it does, and be recognised as such. But how? There is no internationally recognised standard for accurately judging the world’s best converged communications and media regulator, and Australia’s information referee decided it was not feasible to create one. Delivering the Charles Todd Oration in 2012, Chapman explained the approach that was taken:

FREE membership to The Mandarin

Receive unlimited access, get all the latest public sector news and features, plus The Juice, our daily news update sent direct to your inbox.

The Mandarin is where Australia's public sector leaders discuss their work and the issues faced within modern bureaucracy. Join today to discover the latest in public administration thinking and news from our dedicated reporters, current and former agency heads and senior executives.