Australia Post partners with myGov on digital mailbox trial


Digital mailboxes will collect government communication and bills from selected businesses, in a partnership with Australia Post and the Department of Human Services.

Australia Post and the Department of Human Services have announced a partnership to deliver Australians a centralised inbox for both government communications and bills through the MyPost Digital Inbox.

Under the new partnership, customers can opt to have their government digital mail automatically forwarded to their Australia Post MyPost Digital Mailbox.

By linking the Digital Mailbox to government online portal myGov, customers “will be able to receive and store government mail, alongside other important correspondence, in one secure, online place”.

Customers can receive correspondence for a range of government services including Centrelink, Medicare and child support, as well as 30 major businesses including Telstra, AMP and Velocity Frequent Flyer, in their MyPost inbox. It is expected that another 20 businesses, including Westpac, will have joined by the end of the year.

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