Most watchers of government might have suspected that restructures and redundancies were used to quietly get rid of the worst performers. Some have se
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Home News A new way to speak to government
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DEPARTMENTSDepartment of Communications and the Arts, Digital Transformation Office
TAGS Digital Transformation Office, David Hazlehurst
It’s online, secure and you can literally speak to government. The Digital Transformation Office has been given a mandate to make all government services online by 2017.
A national voice activated identity system for government and the development of a personal secure digital mail box for communicating and transacting with government are part of a $254 million four-year program announced in the federal budget.
The program is to be coordinated by the new Digital Transformation Office which has been provided with $95.4 million over the next four years to drive the Coalition’s promise to make all major government services available online by 2017.
“The DTO will lead the design, development and enhancement of government services and better link online, telephone and face to face delivery channels,” Minister for Communications Malcolm Turnbull said.
A major role for the DTO is to lead and coordinate previous disparate programs, to ensure an all-of-government approach to the digital transformation agenda.
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Tom Burton is publisher of The Mandarin based in Sydney. He has served in various public administration roles, specialising in digital engagement. He was a Walkley Award-winning journalist and executive editor of The Sydney Morning Herald. He worked as Canberra bureau chief for the Australian Financial Review and as managing editor of smh.com.au. He most recently worked at the Australian Communications and Media Authority.
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Most watchers of government might have suspected that restructures and redundancies were used to quietly get rid of the worst performers. Some have seen it first hand. Now, it's official.