‘Room for improvement’ on government impact, Australia told


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Most public servants believe there is room to improve on the efficacy of government impact, says data released by the new Centre for Public Impact. Poor coordination is ranked as the most common barrier to the achievement of policy impact.

Only 1% of Australian public servants believe government is “highly effective” at achieving impact, according to the Centre for Public Impact.

The survey of 174 Australian public officials found while only 1% agreed with the option that government was “highly effective — little room for improvement”, 55% of respondents stated they believed government was “effective” with “some room for improvement”. 39% answered that government was “somewhat ineffective” with “considerable room for improvement”, and only 5% chose “highly ineffective — improvement possible in almost every respect”.

CPI, which is funded by Boston Consulting Group but operating as an independent not-for-profit organisation, surveyed 1102 public officials across 25 countries. On a global level, 7% answered that government was “highly effective”, 47% “effective”, 37% “somewhat ineffective” and 8% “highly ineffective”.

Globally, public servants in non-policy roles were less likely to answer that government was highly effective or effective than their counterparts in policy positions. Those in more senior jobs were more likely to see government as being effective, with those in lower positions most likely to choose the options somewhat or highly ineffective.

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