Is there a wider lesson on the principles of government outsourcing and privatisation from Australia's Vocational Education and Training market? Forme
There is much excitement around different methodologies and technologies in the “government innovation” space, but which of these is hyped and whi
We recently moved our readers to a new system. You may need to reset your password here to login.
Not a member ? Join here for free.
Forgot your password?
Home Portfolio Communications & Technology Utility and agility: using data, insight to understand citizens
Text size :
TAGS Digital, IBM, analytics, digital government, Data management, Data collection
Big data is one thing, but engaging with structured and unstructured information to make decisions is where government has real potential.
There’s more information flowing around than ever before. But finding ways of recording this data, while critical in its own right, is not enough.
To truly understand its citizens, governments need to think about both internal and external sources of data and consider how this information can be leveraged to best serve citizens.
For governments trying to provide better services for citizens, there are several challenges in their path to effective big data analysis, according to Murray Bruce, director of IBM Analytics Industry Solutions, Public Sector.
Historically, Bruce says, governments generally moved to centralise information and create a single source of data that they would base their decisions on. But this is starting to change and departments are looking at other sources for information.
Receive unlimited access, get all the latest public sector news and features, plus The Juice, our daily news update sent direct to your inbox.
The Mandarin is where Australia's public sector leaders discuss their work and the issues faced within modern bureaucracy. Join today to discover the latest in public administration thinking and news from our dedicated reporters, current and former agency heads and senior executives.
Read Related Content