Data analytics: a powerful tool for smaller, leaner government


The federal budget called for government to be “smaller, more digital, and more flexible”. So how can data analytics help agencies achieve these important future objectives? A change agenda is needed.

The federal government says the public service must be “smaller, more digital, and more flexible”. Data analytics is one important solution.

In its 2013 submission to the National Commission of Audit, Accenture Australia argued the current approach to public service delivery via state-owned bureaucracies was unsustainable:

“Government [must] re-evaluate their choices and re-ask the question about what really matters to citizens and businesses.”

Government agencies will also, Accenture argued, have to exploit data analytics to become much more citizen-centric:

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