Convergence 2017: Optimise your organisational change


All over the world, people are speaking up and demanding change, and organisations have to be flexible enough to deal with the social consequences of that. Dial into the latest change management research and expert insights from thought leaders in an array of different disciplines.

Brexit, Trump, cloud computing and the smartphone revolution are just a few of the major disruptions we’ve seen in recent months and years. Big shifts like this have an impact on everyone, and businesses have to develop the skills to adapt.


“Modern organisations need to respond to social and political transformations as well as digital disruption,” says Sonia Irwin, founder of Redgrass Communications and creator of Convergence, the Asia–Pacific region’s only dedicated change management conference. “All over the world, people are speaking up and demanding change, and organisations have to be flexible enough to deal with the social consequences of that, as well as the fast pace of technology.”

But if change is managed badly, the results can be disastrous. “Take the example of this year’s census,” Sonia says. “The concept was admirable – bring the census online to reduce costs and improve reporting. But the project broke down during delivery, leading to negative comments on social media, a senate enquiry and a lack of trust in the ABS. Poorly managed change always costs you something, whether it’s money, time, or intangible assets like trust. But successfully implementing change can be difficult because you need to be on top of a large and extremely diverse range of skillsets.”

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