All Things P

The business of policy engagement and government communication ...

  • Accelerating transformation: here’s why information governance is the new black

    Consider this:

    “On the one hand, information wants to be expensive because it’s so valuable.  The right information in the right place just changes your life.

    “On the other hand, information wants to be free, because the cost of getting it out is lower and lower all the time.  So you have these two things fighting against each other.” 


  • Convergence 2017: Optimise your organisational change

    All over the world, people are speaking up and demanding change, and organisations have to be flexible enough to deal with the social consequences of that. Dial into the latest change management research and expert insights from thought leaders in an array of different disciplines.[...]
  • Public sector leadership returns to the top of the agenda

    How are public sector leaders making service delivery fit for the future? In what ways is the public sector embracing the skills and aspirations of a diverse, intergenerational workforce? How can public servants translate innovation into practical, everyday processes? These and other topical questions will be explored at the Public Sector Forum on 20 and 21 June 2017 in Sydney.


  • The future of digital health in Australia: a social policy discussion

    Emerging technologies are changing the global economy and Australian society. This is largely being driven by consumers who are demanding personalised wrap around services, most notably in banking, shopping and social networking. In healthcare the demand for consumer-centred services is driving the demand for new digital models of care – which follow patients, their carers and family through the health system.

    On Monday 13th February from 2.00pm – 3.30pm (AEDT) the Australian Digital Health Agency is delivering a national webcast which will inform Australia’s next Digital Health Strategy. […]


    Losing oxygen to leakers and the media, Centrelink’s comms fall back to ‘the facts’

    The Department of Human Services has rejected speculation that Centrelink’s automated systems generate incorrect assessments of past income and welfare entitlements in 90% of cases, as further serious claims emerge from the agency’s staff.

    The new statement is naively headlined “Let’s talk about facts” — ignoring the important context that it’s hard for anyone to know what to believe out of the mix of anonymous claims from staff, the union’s ongoing campaign regarding working conditions and staffing levels at DHS, the online #notmydebt campaign, flat-out denials and semantic arguments from the department, and of course opinions in the media.

    Today, the nation’s best-known departmental spokesperson Hank Jongen rejects a guesstimate from The Age economics editor Peter Martin that the rate of mistakes in the initial letters could be 90% or more, and continues to quibble about the use of terms like “mistake” and “error” to describe cases that don’t result in a debt. […]

  • What does a plain English editor do?

    We commonly think of editors as the word nerds who “correct the commas and stuff”. Plain English editors are certainly fit for that task, but their real value goes well beyond the words.


    A plain English edit starts by analysing the audience for your document and evaluating how well the draft will deliver its intended outcomes.

    Government reports often have a diverse readership, ranging from subject matter experts and stakeholder organisations to time-poor executives and the media. Yet they are mostly written for the more technical readers at the expense of the decision makers. […]

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