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eBook: Reinventing state and local government digital services

Sponsored by Infor

Government must continue to reinvent itself if it is to remain relevant at a time of changing community needs. Citizens are increasingly looking for government action and outcomes.

Digital government is a necessary and fundamental step in the evolution of government services. By taking a fresh look at the way these services are delivered, cost saving measures can be discovered.

This report takes a close look at the delivery of government services at a local and state level in Australia and New Zealand, and will explore:

  • The traditional structures of government, and the need to break down barriers, particularly when considering a common data strategy and technology skills development
  • The delivery of the innovation agenda, including challenges and common success factors
  • How some governments are adopting a more balanced approach to driving digital transformation


Infor is a global enterprise company that provides software products for every aspect of a business. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.