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eBook: Accelerating Australia’s digital transformation

Sponsored by Salesforce

In many respects, Australia is a digital transformation pioneer. Having already reached important milestones in technological development, the focus now lies in maintaining the momentum and accelerating its growth.

As digital capabilities evolve and expectations of government structure with it, government departments need to continually assess how it leverages trends into its processes to keep its competitive edge.

This report considers what it will take to turn Australia’s commitment to becoming “one of the world’s top three digital governments by 2025” into reality.

It covers:

  • Emerging trends and best practices
  • Evaluating and assessing impact and benefits
  • The four key economic sectors
  • Recommendations going forward

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Salesforce is the leader in enterprise cloud computing. We help public agencies connect to citizens and customers in a whole new way with our service, case management, marketing, community, and analytics apps. All of these apps run on a customer success platform so you can manage all your information in one place.