DTA renews agreement with peak tech body for better digital public services

By Shannon Jenkins

Wednesday August 28, 2019

Randall Brugeaud signs the MoU with Ron Gauci.

The Digital Transformation Agency (DTA) and Australian Information Industry Association (AIIA) have renewed their memorandum of understanding (MoU).

Under the agreement which was first initiated last year, the organisations will continue to exchange information and expertise to achieve better outcomes for people and businesses using government services.

DTA Chief Executive Officer Randall Brugeaud said industry plays a key role in the government’s digital transformation journey.

“Industry has a wealth of knowledge and experience that can assist government in improving services for people and businesses in Australia,” he said.

“Government must continue to work with industry to eliminate barriers and improve transparency so that all businesses, regardless of size, can contribute.”

The original agreement has helped facilitate industry engagement and consultation for initiatives such as digital sourcing reform, the Digital Transformation Strategy and capability development, according to the DTA, while the renewed MoU will continue to work on customer-focused improvements in government service delivery.

The latest agreement, like the last, promises to recognise the interests of both groups, including the “protocols and objectives of government and the commercial interests of industry”. AIIA and DTA are required to consult on topics such as security, policies, performance metrics, and contracting. The agreement requests that the organisations promote each other’s events, including the annual iAwards and AIIA Summit.

AIIA Chief Executive Officer Ron Gauci said the collaboration between government and industry is “imperative” to improving the digital transformation of government services and driving innovation.

“The new MoU is more than a renewal of an existing agreement. It is a strengthening of the ties we have with the Federal Government and the role our industry can play in shaping and delivering the digital agenda in Australia,” he said.

AIIA recently closed its Canberra headquarters after signing an agreement with the Victorian government to move its office to Melbourne, where it will host the iAwards event. The body’s General Manager of Policy and Advocacy, Kishwar Rahman, and its General Manager of Events Nicole Campbell, both stepped down from their roles in April.

The tech lobby group updated its Government Digitisation Policy Position Statement in March, which promotes government working closely with industry and research institutes to “accelerate government digitisation” through industry engagement outside of procurement and grants frameworks.

AIIA also recommends wholesale adoption through capability development in the public service, “agile” design and delivery of government services, and improvements to digital sourcing. Secure and compliant data collection through government transactions and a focus on inclusivity for those seeking services are also priorities for the organisation.

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