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Whitepaper: How local governments can improve service delivery

Sponsored by Precisely

Digital transformation opportunity for Australia’s local councils

Arguably, local councils have the most impact on people’s lives. It’s not just collecting the bins. Local governments direct building regulations and economic development, local roads and transport, parks and playing fields, libraries, local environmental issues, water and waste management, and many other community-based services.

All that positive impact comes with a price. How do councils keep up with demand from community members to be heard? People can be kept on hold for ages, only to speak to the wrong council staff members, and emails through council websites can go unread and unanswered. Through improved data quality and a single view of constituent’s local governments can reduce operational costs and improve service delivery.

Digital transformation and improved data quality can be the answer to growing community dissatisfaction as community insights are unlocked. Download this whitepaper to get the ball rolling, while avoiding potential pitfalls if they don’t get it right.


Precisely is a new company with a remarkable heritage. It formed when Syncsort and Pitney Bowes Software & Data combined, bringing together decades of experience and expertise in handling, processing and transforming data. Precisely is the global leader in data integrity, providing accuracy and consistency in data for 12,000 customers in more than 100 countries, including 90 percent of the Fortune 100. Precisely’s data integration, data quality, location intelligence, and data enrichment products power better business decisions to create better outcomes.