Service NSW to hire 1000 workers

By Shannon Jenkins

March 26, 2020


The New South Wales government is hiring 1000 workers to help operate a 24/7 hotline offering advice on non-health related enquiries about the coronavirus.

The extra staff to Service NSW’s 2800 strong workforce will fill a mixture of full-time, part-time and casual roles, according to Premier Gladys Berejiklian.

“We’re hiring more staff to respond to this health crisis and the Service NSW contact centre will temporarily transition to 24/7 operation to support the state’s response to COVID-19,” she said.

“We want to ensure every family and business can access the advice they need in one convenient location.

“Whether you want to know the latest updates on restrictions, cost of living assistance, financial support for businesses or rules around social distancing, the hotline is here to help.”

On Sunday the state government, along with the Victorian and ACT governments, announced the closure of all non-essential services to slow the spread of the coronavirus. There are currently 1219 known cases of COVID-19 in NSW.

Minister for customer service Victor Dominello said Service NSW has been working with impacted businesses such as airlines, tourism operators and those in hospitality “to match stood down workers with appropriate roles”.

“The hotline is a great resource and I encourage people across NSW to call if they need information or support around COVID-19 and its impact on our community,” he said.

The Service NSW contact centre can be called on 13 77 88.

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