• Free Daily Newsletter
  • Get Premium
  • Small Logo
  • About
  • Partner Pages
  • Support & FAQs
  • Log in

The Mandarin

The Mandarin
The Mandarin
  • Small Logo
  • Premium
  • Careers
    • Search SES Jobs
    • Career Advice
  • News
  • Editors' Picks
  • Portfolios
  • Events
  • Resource library
  • Small Logo
  • Premium
  • Careers
    • Search SES Jobs
    • Career Advice
  • News
  • Editors' Picks
  • Portfolios
  • Events
  • Resource library

Promoted

Home Sponsored How to build effective leadership in times of crisis

How to build effective leadership in times of crisis

By Noetic Group

Tuesday April 7, 2020

The COVID-19 pandemic is a crisis unlike anything we have experienced before. Our professional and personal lives are very different to how they were just a few weeks ago.

In this interview series, we discuss the qualities of good leadership in times of crisis with three courageous leaders who have led their organisations through crises and change. From military disaster response, major infrastructure and planning projects to bushfire recovery, these leaders share invaluable insights to help you support your organisation’s crisis response.

Our interviewees include Georgeina Whelan, Commissioner, ACT Emergency Services Agency, Mike Mrdak former Secretary, Commonwealth Department of Communications and the Arts former Army Major General and Volunteer Coordinator at Conjola Recovery Centre, Peter Dunn. Here’s a preview of their recommendations on how best to lead your team through a crisis.

WATCH INTERVIEW SERIES HERE

Strategic workforce management

Georgeina implements the 3 Teams Construct with her teams. Rather than completing work tasks each day, her team has moved to a seven-day cycle to deliver work outcomes. Setting tangible deliverables and managing outcomes, rather than tasks, has enabled her people to better balance work, life and family commitments.

Mike Mrdak and Peter Dunn elaborate on providing the right work environment, prioritising and matching skillsets to tasks, both the here and now and into the future. How do we apply lessons learned during this crisis?

And how can we embrace collaboration and codesign both internally and externally, to drive efficiency gains and innovation? Mike and Peter highlight the importance of clarity in roles and work outcomes, supported by clear communication.

Remaining mindful that the emotional and social needs of your team are heightened during this time is vital. With 24/7 COVID-19 coverage, leading with deliberate calm, balanced with optimism and realism is essential. Our guests discuss how to achieve this. Encouraging your team to stay informed avoiding opinion-based commentary is key, along with a clear communications plan that provides factually accurate information and educates your workforce on navigating business through the crisis.

Business continuity planning

Managing this prolonged disruption is fundamentally different from other more traditional business continuity threats. Learn how to mitigate your people risk by identifying what your critical business functions and roles are.

We discuss the importance of identifying individuals and teams that have highly specialised skills that are critical for either business continuity or crisis management. The remainder of the workforce can be formed into competency clusters to support either crisis management activities or critical business as usual functions.

We address workforce contingency planning and how an organisation manages workforce mobility and productivity across varying scenarios and timeframes.

Courageous inclusive leadership

As a leader, how do you step back from being involved in every single tactical decision during this time and lead your organisation now and into the future? Our leaders break down steps to implement inclusive leadership during this time.

How to let go and delegate to your team where possible. We share how to discover new workforce skills and competencies enabling individuals to reach their full potential.

Through preparedness and building business resilience your organisation can respond to current challenges and better navigate this critical time. Join this conversation where Georgeina, Mike and Peter share their strategies and tools that will support you and your team to successfully navigate these uncertain times.

About the author

By Noetic Group

Noetic is an Australian owned consulting firm focused on delivering positive outcomes. We help advance governments, organisations and communities through innovative sustainable solutions that empower citizens and strengthen society. With deep local knowledge and global expertise, our team find better ways to help our clients be their best.

People: Georgeina Whelan Mike Mrdak Peter Dunn

Departments: ACT Emergency Services Agency Commonwealth Department of Communications and the Arts Conjola Recovery Centre

Partners: Noetic Group

Tags: business continuity covid-19 disruption Leadership

Login
Please login to comment
0 Comments
Inline Feedbacks
View all comments
The Mandarin Premium

Insights for policy professionals.

Subscribe for only $5 a week.

Get Premium Today

Already a subscriber? Login

By Noetic Group

Tuesday April 7, 2020
Text size: A A A

Upcoming Events

28
Jan
[Roundtable] Government Data Security and Office 365
11
Feb
Reverse and Reciprocal Mentoring Webinar
15
Feb
Applying Behavioural Science to Create Change
16
Feb
Innovation Reset 2020: Trust | Empathy | Competence – How the new public work is the new work of government, the public service and many others too.
17
Feb
Proud Partnerships in Place: 2021 First Peoples Public Administration Virtual Conference
View Calendar

Partner Content

Whitepaper: Leveraging government data in a multi-cloud world

Whitepaper: Leveraging government data in a multi-cloud world

A national platform university?
Promoted

A national platform university?

Why cloud-based backup is critical for public sector agencies in the post-COVID world
Promoted

Why cloud-based backup is critical for public sector agencies in the post-COVID world

Latest Jobs


  • Assistant Secretary

    Department of the Treasury

    • ACT
    Closing date 21st February, 2021
    just now Full Time - Fixed Term
  • Management Consultant

    Kiah Consulting

    • ACT
    Closing date 28th January, 2021
    9 days ago Full Time - Ongoing
  • Chief Information Officer, Transport Canberra and City Services

    Transport Canberra and City Service

    • ACT
    Closing date 27th January, 2021
    14 days ago Full Time - Fixed Term
  • CHIEF EXECUTIVE OFFICER

    Australian Institute of Health and Welfare

    • ACT
    Closing date 27th January, 2021
    2 months ago
  • ACT Integrity Commissioner

    ACT Legislative Assembly

    • ACT CBD
    Closing date 19th February, 2021
    just now Part Time - Fixed Term
  • General Manager, Electricity Markets Branch

    Department of Industry, Science, Energy & Resources

    • ACT CBD
    Closing date 14th February, 2021
    5 days ago Full Time - Ongoing
Search All Jobs

Login

New to The Mandarin? Create an account

Forgot password?

Share via email

Access your 3 free Mandarin Premium articles

As part of your free trial you will receive 'The Juice', The Mandarin's daily free newsletter, the 'Premium wrap' every Saturday and marketing emails. You can opt out at any time.
Content
  • Small Logo
  • News
  • Research Series
  • Features
  • Portfolios
  • Jurisdictions
  • New Zealand
  • People & Capability
  • Thought Leadership
  • Editors' Picks
  • Resource Library
  • Site Map
Products & Services
  • Small Logo
  • The Juice Newsletter
  • Partner & Advertising solutions
  • Mandarin Live
  • Public Sector Events Calendar
  • Partner Content
  • Premium
  • Careers
Legal
  • Small Logo
  • Privacy Policy
  • Terms of Usage
  • Code of Conduct
Connect
  • Small Logo
  • About Us
  • Contact Us
  • Support
  • Our Team
Social
Copyright © The Mandarin
Private Media logo CRIKEY SMARTCOMPANY STARTUPSMART
wpDiscuz