The Digital Transformation Agency is developing a “Platforms Marketplace” that will enable government agencies to find and reuse existing government platforms, in a bid to encourage innovation while achieving value for money.
In a keynote address to the DTA’s Digital Summit event on Tuesday, government services minister Stuart Robert said that while the DTA’s Digital Transformation Strategy has delivered “significant, tangible benefits” over the past year, it will be refreshed in light of the upheaval brought about by COVID-19.
“The settings, expectations and needs of businesses and individuals have dramatically changed over the past 12 months. We are progressing a whole new host of approaches, strategies and initiatives that are seeking to address this, but we cannot do it in isolation,” he said.
Robert on Tuesday revealed that next year the DTA’s whole-of-government architecture taskforce will also deliver a draft government business architecture. The draft will include a government business model supported by architecture, platforms and a framework promoting cross-agency services.
“This will give the government the ability to identify strategic capabilities as well as gaps and make informed investment decisions across the entire technology portfolio,” Robert said.
“As part of this approach, the DTA is driving an APS-wide focus on identifying, sharing and sourcing reusable platforms. This means buying, building or developing once and reusing many times.”
A Platforms Marketplace will also be established to allow agencies to assess existing government platforms for reuse.
“Right now, we have to approach a number of different providers for the end to end capabilities to deliver on a platform, which takes time and money on both the government and the industry side,” Robert said.
“The creation of a Platforms Marketplace will provide guided procurement pathways and digital sourcing advice to deliver platforms that are scalable, reusable and better value for money.”
Robert said an example of this was the work the DTA has been doing with the Department of Home Affairs to develop a new whole-of-government permissions platform. While the platform will initially deliver a modern visa and travel declaration processing capability, other agencies will be able to reuse it to deliver similar services, such as import and export permits.
“We will take a similar approach on other platforms in the period ahead, with the goal of having interconnected services that work seamlessly with each other and make our engagement with customers simple, helpful, respectful and transparent,” Robert said.
On the future of myGov, Robert said a third version of the beta myGov is set to be released by the end of the year, and will bring in the integration of digital identity program. The program provides people and businesses with a single way to access services online, without the need for multiple logins.
“Our vision for myGov is to make it a true front door for government and deliver important functionality like a government wallet, a home for trusted correspondence, a video appointment service and safeguarded by a strong digital identity that makes accessing services a seamless process for businesses and individuals,” Robert said.
“Importantly, myGov has to be able to respond fast to time-critical government policy decisions and support their implementation for both businesses and individuals, whether it is Covid vaccination status or national disaster assistance.”
The government is investing $256.6 million to advance the development of the digital identity system, with an expansion that will allow state and territory government services to connect to the system for the first time.
“This is a significant step forward to transforming the way people and businesses choose to access services online. With the passing of legislation governing private sector participation in the digital identity system, we will also be able to make digital identity a truly whole of economy solution,” Robert said.
“The legislation will include additional safeguards and oversight to ensure all Australians will have trust and confidence in the digital identity system as it is expanded to include state, territory and private sector services.”
The minister said the government will also soon be introducing its proposed data-sharing laws, after public consultation for the bill closed last week.
Read more: Consultation on APS data sharing bill open