Australian Digital Health Agency to refresh national digital health infrastructure

By Shannon Jenkins

Tuesday November 17, 2020


The Australian Digital Health Agency is embarking on a program of work to modernise the national digital health infrastructure and deliver better services for Australians.

In a request for tender posted last week, the agency said it was on the hunt for a service provider to implement a solution and supporting services that would create a “standalone, contemporary capability” for digital health products and services, including the My Health Record System.

“The solution included in the Health API Gateway Services will provide a single point of access to the National Digital Health Ecosystem,” it said.

A “modern approach” to the replacement of the services currently provided by the My Health Record System operator, Accenture Australia Holdings, would be undertaken in the national infrastructure modernisation program.

ADHA chief information officer Kerri Burden said the agency looks forward to working with stakeholders to deliver important digital health products and services, while “promoting a culture of continuous improvement and innovation”.

“This is the first step in the procurement to increase the opportunity to deliver contemporary digital services and enhance connections across the digital landscape. The importance of a connected health care system has never been more evident than in 2020,” she noted.

Read more: Services Australia COO to lead Australian Digital Health Agency

ADHA CEO Amanda Cattermole said the modernisation of the national digital health infrastructure would “provide the framework for future innovation”.

Developed with feedback from stakeholders, the modernisation program will deliver three key outcomes, including:

  • A secure, sustainable digital infrastructure with improved ability to innovate and expand future capabilities and services nationally,
  • Digital health needs for all users are further progressed through a modern, future-proofed seamless digital platform,
  • The benefits of digital health technologies and services supported by the national infrastructure are realised for consumers and clinicians, leading to improved health and wellbeing for Australians.


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