DTA buys digital records-management solution

By Shannon Jenkins

Monday June 28, 2021


The Digital Transformation Agency has bought records-management software in a bid to modernise the management of government data.

The software, Records365, has been developed by Australian company RecordPoint. It will be used to streamline the DTA’s business activities, according to employment, workforce, skills, small and family business minister Stuart Robert.

“This local company has worked to modernise its solution by adopting machine learning, full text extraction and natural language processing to automate the process of records management, from creation to disposal,” he said.

“It can apply records control to content no matter where it is stored – in network drives, email and bespoke systems. This offers tremendous benefits to the way DTA keeps records, not only in terms of productivity but also to assist with greater transparency.”

The purchase of the solution is part of a three year plan to improve records management across the Australian Public Service. The Digital Records Transformation Initiative, which is being led by the Department of Finance, is a project under the APS Modernisation Fund.

READ MORE: Failure to digitise records raises working-from-home issues

Finance minister Simon Birmingham said Records365 has been designed specifically for records managers, creators and information users within government.

“By modernising the way in which government services data is managed and recorded, more efficient and timely services can be provided for Australians,” he said.

“The parliament and the public should have confidence that data is kept and managed appropriately through procurement of this software which will provide greater transparency and accountability.”

RecordPoint chief operating officer Anthony Woodward noted that the demand for ‘intuitive, user-focused solutions’ has accelerated since the government first announced its plans to modernise record management across APS.

“This opportunity allows our Melbourne-based AI engineering team to innovate alongside DTA, a leader in the federal government sector, and puts us at the forefront of the global records and content management industry,” he said.

READ MORE: National Archives ‘struggled to fulfil its mandate’


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