Australia Post partners with myGov on digital mailbox trial

By The Mandarin

August 19, 2014

Australia Post and the Department of Human Services have announced a partnership to deliver Australians a centralised inbox for both government communications and bills through the MyPost Digital Inbox.

Under the new partnership, customers can opt to have their government digital mail automatically forwarded to their Australia Post MyPost Digital Mailbox.

By linking the Digital Mailbox to government online portal myGov, customers “will be able to receive and store government mail, alongside other important correspondence, in one secure, online place”.

Customers can receive correspondence for a range of government services including Centrelink, Medicare and child support, as well as 30 major businesses including Telstra, AMP and Velocity Frequent Flyer, in their MyPost inbox. It is expected that another 20 businesses, including Westpac, will have joined by the end of the year.

Department of Human Services secretary Kathryn Campbell says the features and services available to the more than 4 million myGov customers are “constantly evolving”:

“myGov allows Australians to link and access government services in a secure, single location, including Medicare, Centrelink, Australian Taxation Office, Personally Controlled eHealth Record, Child Support, Department of Veterans’ Affairs, and the National Disability Insurance Scheme.”

“It is great that we can now also work with Australia Post through this trial to provide people with more choices for how they access their digital mail from Medicare, Centrelink and Child Support.”

Over the coming months MyPost services will be extended to include parcel tracking, retail receipt delivery and the release of an Android application, with other features in development.

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