Business portal and myGov merger on the cards

myGov shopfront at Martin Place

Success isn’t rewarded with stagnation, as two of the top public sector projects have found. Business Online Services and myGov, fresh from IPAA excellence award wins, will go back to the design phase as they merge and become part of the government’s digital transformation agenda: streamlining citizen and business services online.

Two of the recent top IPAA-award winning federal government online portals will find themselves merging in the next 12 months, their teams revealed this week.

The Department of Industry and Science’s business online services and the Department of Human Services’ myGov single-login and authentication system are slated for another overhaul as part of the Communication Minister Malcolm Turnbull’s digital transformation agenda.

As the Digital Transformation Office launches this week with mission pitches to the APS200, the team leaders at Industry and Human Services gave addresses about their award-winning programs. Both teams took out Silver Awards at the recent Institute of Public Administration Australia’s Awards for Excellence in Public Sector Management in November last year.

Graham Tanton, who heads up Industry’s business online services and small business program branch, says Australian Business Account is looking to be remodelled as part of the government’s new centralised digital approach, “morphing into the next generation of business accounts and merging into myGov”. He says there will be a convergence of citizen and business accounts once the 500-day digital transformation agenda is up and running:

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