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Home Features Getting the most from your technology procurement
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02.04.2015
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PEOPLETom Burton, Jeff Goodall
COMPANIESMaddocks
PARTNERSMaddocks
TAGS Management, Technology/Internet, Procurement, federal government, Supply chain management, handbook
Technology acquisition — especially when buying as a service through a cloud provider — is still quite immature, and often means the checks that would normally be made for a more visible project or product, are not made.
As governments embrace digital to engage and interact with citizens, getting the most from technology acquisition is critical to agency transformation.
Technology procurement is a critical issue and potential impediment for agencies wanting to fast track into the digital world. Poorly managed it leads to cost blowouts, delays and in the worst-case litigation.
Many cloud applications have a set of terms and conditions, which are often weighted in favour of the provider, with little ability to negotiate any terms. When projects go wrong this can often leave an agency with poor remedies.
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The Mandarin is where Australia's public sector leaders discuss their work and the issues faced within modern bureaucracy. Join today to discover the latest in public administration thinking and news from our dedicated reporters, current and former agency heads and senior executives.
Tom Burton is publisher of The Mandarin based in Melbourne. He has served in various public administration roles, specialising in the media and communications sector. He was a Walkley Award-winning journalist and executive editor of The Sydney Morning Herald. He worked as Canberra bureau chief for the Australian Financial Review and as managing editor of smh.com.au. He most recently worked at the Australian Communications and Media Authority.
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