Lloyd on leadership: what makes an effective public sector manager, anywhere

He may be the commissioner for employment in the federal public service, but John Lloyd was happy to give his views on the essential leadership qualities needed to be an effective manager in any tier of government.

Management is about using your authority, maintaining order, solving technical problems and being accountable for decisions, but leadership is another thing altogether, according to Australian Public Service commissioner John Lloyd.

Welcoming the latest crop of graduates from the Queensland University of Technology’s postgraduate public sector management program, who work all over the country in all tiers of government, the commissioner said effective management was “vitally important” but only “part of the story”.

“Leadership is the important other part,” he continued. “Skilful leadership is important for dealing with complex issues. People at many levels of public employment, not just the Senior Executive Service, exercise leadership.”

Lloyd then went on to explain what those important leadership qualities are, in his view:

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