CASA plots path for culture change following review

It’s going to be a big year at the Civil Aviation Safety Authority. Director Mark Skidmore has made it his goal by mid-2016 to instil culture change at the agency at the same time as pushing major reforms to its service delivery and embarking on its own digital transformation.

Director of aviation safety Mark Skidmore has flagged a shake-up at the Civil Aviation Safety Authority over the next 12 months to prioritise better service delivery.

A team of internal advisors from across CASA will spend the next two months coming up with the plan and begin implementation steps in October.

A shift towards a “rational ‘just culture’ approach” when dealing with its regulatory clients was also flagged in its new corporate plan, following years of strained relations over previous decision-making at the safety authority.

This comes after Deputy Prime Minister Warren Truss late last year accepted 32 of the 37 recommendations from the Aviation Safety Regulation Review chaired by David Forsyth, and agreed to undertake more investigation of another four recommendations. In response, CASA also formed closer working ties with the Australian Transport Safety Bureau.

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