Text size: A A A

Podcast with Paul Shetler: a digital architecture for government

Paul Shetler has been at the front line of government digital transformation in Australia and the UK. He founded and was inaugural CEO of Australia’s Digital Transformation Office.

Now rebadged as the Digital Transformation Agency, the office was the Australian government’s first iteration of large scale digital change, with a mandate to put the citizen first. Shetler had previously worked at the UK Ministry of Justice and the Government Digital Service.

He talks with the publisher of The Mandarin, Tom Burton, about how the public sector can best accelerate its digital transformation. He also whiteboards and discusses an architecture for whole-of-government change, highlighting the need to automate business processes, if government is to effectively deliver modern digital services.

Author Bio

Tom Burton

Tom Burton is publisher of The Mandarin based in Melbourne. He has served in various public administration roles, specialising in the media and communications sector. He was a Walkley Award-winning journalist and executive editor of The Sydney Morning Herald. He worked as Canberra bureau chief for the Australian Financial Review and as managing editor of smh.com.au. He most recently worked at the Australian Communications and Media Authority.