A notable feature of the Commonwealth’s digital identity roll out so far is that there has been no national campaign yet. Nothing is set in stone as the digital transformation team works through the issues with stakeholder groups. In this respect, the government may have learned from past backlashes.
Assistant Minister for Digital Transformation Angus Taylor will use a speech to the Australian Information Industry Alliance today to advocate for the government’s “federated, enabling approach” to digital identity, which will see more opportunity for private sector partnerships and give the users more choice.
“It’s no secret that I have made it one of my highest priorities to get digital identity right,” Minister Taylor will say. “Now importantly, I said ‘right’. If we had rushed this, I think we would have inhibited digital take-up for years to come.
“And in my opinion, a federated, enabling view of identity is the right view and that is what we are delivering. We have made great strides in digital identity with our key partners. I must say the engagement from our partners has been fantastic.”
The Digital Transformation Agency is also launching a new complaints line for the industry to confidentially contact the minister about barriers they face in government’s IT procurement. “I promise to review this and, for those issues that aren’t just competitor gripes, to aggressively seek solutions,” Taylor says. “I know this may seem like a small thing, but I think if the industry uses it well, it can be incredibly powerful.”
Launching today, the email address is firstname.lastname@example.org