More and more project managers have to work within agile environments but how is it done successfully?…

When the queues of people outside Centrelink offices appeared, every senior public servant in Australia quietly asked themselves a simple, digital, customer experience question.

Omera Partners is proud to partner with the NSW Environment Protection Authority (EPA) on the search for the newly created role of Executive Director, Programs…

Australia is predicted to face significant public health challenges as a direct result of climate change.

Governments need to ensure they have the technology and tools required for responsive government, or risk losing the trust of citizens.

Even as Australia flattens the first COVID-19 curve, public value organisations are facing further waves of disruption.

Kiah Consulting Founder, John Glenn, recalls the resolution of largest dispute he has facilitated. The disputed claims between public and private sector organisations totalled hundreds…

Why trust and customer experience in government matters. The bar for customer experience is rising every day. While the digital divide widens, there’s little patience…

With the unpredictable and fluid situation around COVID-19, the world is navigating through an uncertain period with few precedents.

If there ever was a time for meaningful discussion about the state of healthcare and how healthcare organisations can simplify their operations - this is…

As 2020 forces businesses into survival mode, could digital transformation be the key to continuity?…

With the unpredictable and fluid situation around COVID-19, the world is navigating through an uncertain period with few precedents.

The introduction of new leases accounting standard AASB 16 Leases (‘AASB 16’) brings added complexity to a public sector entity’s reporting requirements.

Governments, businesses, communities, and individuals will all need to find a path through the uncertainty of COVID-19 because it will be part of our transition…

As we adapt to extraordinary change, can Australian businesses still afford innovation? Or is it mission critical operations only for business survival?…