About the author
Darryl Carlton is an Industry Fellow at Swinburne University. Darryl has spent over 40 years in the practice of information technology. He was the founder, CEO and Chief Architect of the world's first SaaS ERP. He was Head of IT Strategy for Telstra, Head of Business Process Engineering for Optus, Chief Executive Officer for BizTone.com, Chief Information Officer for the Environment Protection Agency, IT strategy advisor to several government departments, and Head of Applications Development for one of the world’s largest internet service providers. He is completing a PhD on the subject: 'Understanding Cobb’s Paradox: a multi-grounded theory case study of IT project failure in the public sector'.