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Dan Wood

About the author

Dan Wood is a former senior advisor in the Queensland government, overseeing shared services and whole of government ICT, and a former prosecutor with the Queensland Director of Public Prosecutions. Dan is now working at EY.

Articles by Dan Wood

  • In defence of trial and error: the public sector innovation we all deserve

    In defence of trial and error: the public sector innovation we all deserve

    September 23, 2016

    By Dan Wood

    • Features

    The first census is said to have been conducted by the Babylonians in the second millennia BCE. Using clay tablets and cuneiform script, a complex

  • Stop measuring processes and start measuring outcomes

    Stop measuring processes and start measuring outcomes

    August 24, 2016

    By Dan Wood

    • Features

    Governments keep hundreds, if not thousands, of metrics for success and failure. Everything from the average cost to government for particular transactions, to customer satisfaction

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