About the author Helen Dickinson is the Associate Professor for Public Service Research at the University of New South Wales, Canberra. She has published widely on governance, leadership, organisational behaviour and rationing. Follow Helen Dickinson
Where should we use robots in care services? Monday November 20, 2017 By Helen Dickinson Case studies Aged and disability care suffers a skills and capability shortfall, but we lack a deep understanding of the implications of filling these gaps with robots. Read more
Can the NDIS deliver? Wednesday May 24, 2017 By Helen Dickinson Community & Social As the signature National Disability Insurance Scheme rolls out nationally, a research project questions its ability to address systemic inequality. Read more
Reform and the (not so) new role of stewardship Wednesday September 28, 2016 By Helen Dickinson Features Reform discussions have focused on seemingly new ideas concerned with stewardship and commissioning. This is being touted as a fundamental change in what government does, but… Read more
Despite great promise, choice and control limits of NDIS still untested Tuesday November 24, 2015 By Helen Dickinson Community & Social Will the government have the courage to stand up to backlash if people with disability use their care money to pay for overseas holidays, sex… Read more
Helen Dickinson: four things you need to know about commissioning Friday March 13, 2015 By Helen Dickinson Features What is commissioning? Does it work? And how do you get the most out of it? A new paper examines the evidence from the UK… Read more
Commissioning public services: the definition and aims matter Thursday January 22, 2015 By Helen Dickinson Editors' Picks What does commissioning mean in the public service space? The definition is broader than many think — and the aim shouldn't always be to outsource… Read more
