Author: Miguel Carrasco

Result 10 bringing better outcomes for New Zealanders

New Zealand is three years into its digital transformation agenda, with "Result 10" — solving the pain points in digital government services — and their online authentication system, RealMe, changing how the country supports citizens' major life events, starting from birth. Project lead Richard Foy says they're on track for 70% digital uptake by 2017. Read More

Accelerating the digital transformation of government

Australia may not be a "laggard" in the digital space, but the DTO could be the best opportunity we have had in a long time to reset and re-imagine the business model of the digital age. The key to unlocking productivity growth and increasing global competitiveness rests in how the DTO pulls off its "start-up" approach. Read More