Author: Maria Katsonis

Why government agencies forget

Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss. Read More

Getting the work of government done

The APS seeks outcomes for Australians through complex systems of organisations, rules and relationships.  How the APS designs and stewards these systems matters.  Research prepared… Read More

Learning from failure and success

Evaluation of policies and programs together with a culture which learns from success and failure is pivotal in producing evidence for effective policy development and… Read More

A primer on co-production and innovation

Co-production, co-design, co-creation – these terms are used interchangeably but all have distinct meanings. This brief provides a primer on co-production and how it can be used to stimulate innovation in public services. Read More

Inquiring into mental health

October has shone a spotlight on mental health at both the state and national level. First, the federal government announced a Productivity Commission inquiry into the role of mental health in the Australian economy and the best ways to support national mental wellbeing. A fortnight later, the Victorian Premier promised a royal commission into mental health if re-elected. Read More