What’s so wicked about wicked problems?
The concept of wicked problems has become a fad in contemporary policy analysis with any number of problems being labelled as “wicked”. However if these… Read More
Author: Maria Katsonis
Why government agencies forget
Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss. Read More
Delivering local solutions should not be an afterthought
Placing citizens at the centre of policymaking and service design means they have the opportunity to shape policy and services in areas that matter to… Read More
Privacy and consent: Winning the trust of consumers and citizens
How do we demonstrate that data aggregation has widespread benefits for citizens and consumers and can empower a wide suite of services? Read More
The new practice of public problem solving
Does a policy solution work for the people it is intended to help? This is the fundamental question that problem solvers and policy makers must… Read More
Getting the work of government done
The APS seeks outcomes for Australians through complex systems of organisations, rules and relationships. How the APS designs and stewards these systems matters. Research prepared… Read More
Learning from failure and success
Evaluation of policies and programs together with a culture which learns from success and failure is pivotal in producing evidence for effective policy development and… Read More
To build trust in data, empowering consumers and citizens is key
After a string of data breaches in 2018, privacy and protecting people’s information became a hot issue which shows no signs of abating. Digital privacy made a global 2019 top ten list of technology trends and GDPR was the data privacy acronym of the year. Read More
How do we measure public value?
The concept of public value has become a hot topic in public administration. However there has been a lack of clarity about how to measure… Read More
Indigenous leaders navigate two worlds
Emerging Indigenous leaders working in community development and management are developing an emerging style of leadership which has its own distinctive attributes. These leaders are… Read More
Improving commissioning through design thinking
Public policies and programs are intended to improve the lives of citizens. But policy design is often removed from the gritty environments experienced daily by… Read More
A primer on co-production and innovation
Co-production, co-design, co-creation – these terms are used interchangeably but all have distinct meanings. This brief provides a primer on co-production and how it can be used to stimulate innovation in public services. Read More
Bridging the research policy gap
The low uptake of academic research by government agencies is a persistent issue. While this research is valued, it struggles to inform policy making. A… Read More
If data is for good, then trust is king
The volume of data globally has created widespread opportunities to harness its economic and social value raising policy issues such as privacy protection, innovation and consumer policy. Read More
Inquiring into mental health
October has shone a spotlight on mental health at both the state and national level. First, the federal government announced a Productivity Commission inquiry into the role of mental health in the Australian economy and the best ways to support national mental wellbeing. A fortnight later, the Victorian Premier promised a royal commission into mental health if re-elected. Read More