Digital transformation journey only just beginning for some agencies, study finds Australian Capital Territory New research exploring just how far Australian government agencies are on their digital transformation journey shows that many are only just getting started. Respondents to
Report: A blueprint for enhanced citizen experiences March 2, 2021 By Adobe Government websites have had almost a billion visits since the onset of the pandemic as Australians sought reliable information and support services en mass. Digital
Promoted How can government lead the reskilling revolution? June 18, 2020 By Adobe COVID-19 has in many ways refocused attention on the need for digital skills and capabilities. The impact of the pandemic has accelerated digital transformation, especially
Agencies focus on service delivery rather than citizen experience, say consulting and software giants July 10, 2019 By Shannon Jenkins Communications & Technology Prioritising the needs of Australians and utilising digital channels can help governments adapt to changing service demands, according to a new report. Consultancy firm Deloitte