Privacy and consent: Winning the trust of consumers and citizens
How do we demonstrate that data aggregation has widespread benefits for citizens and consumers and can empower a wide suite of services? Read More
Boston Consulting Group
Why startups don’t bid on government contracts
As the Australian Government moves to increase SME involvement in its annual $6.5 billion ICT contracts by 10%, new research by Boston Consulting Group identifies the barriers for start-ups looking to work with the US Government. Read More
Australia Post delivers on Digital iD™
The wait for a digital identity solution that works across channels and across government and business is over, with the launch of Digital iD™ from Australia Post. Read More
Window on the workforce: how to keep an eye on HR
To preserve and enhance the public impact of their organisations, government leaders must dramatically improve how they recruit, train and manage talent. How to juggle all the balls of people management. Read More
Strategic planning: don’t fire staff you need — plan ahead
Strategic workforce planning helps agencies identify essential skills and avoid cutting important areas in search of savings. Pilots — not mass sackings — will help HR transformation, argues a new BCG report. Read More
Tom Burton: time for a radical view of government
Large internet platforms are challenging governments to radically rethink their core role and organisational structure. Read More
Not enough chiefs: why agencies struggle to recruit digital leadership
Sabotage and culture may be hindering the recruitment of digital leadership to the public sector. Outsiders recruited from the wider ICT sector have a lot to offer, but they need support to navigate the processes of government bureaucracy. Read More