NSW Office of Emergency Management using online portal to speed up insurance claims Wednesday April 8, 2020 By Shannon Jenkins Communications & Technology The NSW Office of Emergency Management is improving the process of insurance claims for flood and bushfire affected councils across the state with an online… Read more
A fine mess: flawed IT system wreaking havoc for the Vic government Friday October 25, 2019 By Shannon Jenkins News Outstanding fines from more than 120,000 people could earn Victoria somewhere between $328 million and $700 million in revenue, if only it could access them. Read more
Promoted How can technology help the homeless? Tuesday June 11, 2019 By Patrick Stafford Sponsored According to Civica's Director of Customer Engagement, Social Housing, “There is a huge amount that technology can provide in creating a more inclusive environment, ensuring… Read more
Promoted How social housing providers can work with government to achieve success Monday May 27, 2019 By Civica Community & Social While the issue of social housing has long been a challenging hurdle for both governments and private providers alike, growing political turmoil both at home… Read more
Promoted Australia’s social housing crisis: a stocktake Wednesday May 1, 2019 By Civica Communications & Technology The need for social housing is not a new one. But as the demographic of Australia’s population changes, the existing infrastructure is struggling to keep… Read more
Promoted Citizens, not technology, the key to government systems transformation Tuesday August 28, 2018 By Civica Communications & Technology The pressure to introduce advanced technology such as automation and artificial intelligence to upgrade departmental and agency technology systems should always be driven first and… Read more
Promoted The quest for digital transformation: challenges and opportunities Monday June 25, 2018 By The Mandarin Engagement Challenged by digital transformation, public sector decision makers are snared between shrinking budgets and citizen expectations that government services will be as engaging and convenient… Read more
