Konnect Learning Archives

What the public sector can learn about communications from Australia’s top private sector companies

By Konnect Learning

With an unprecedented rise in communication channels, news sources and social platforms, the role of corporate affairs and corporate communications has never been more broad

Promoted

Create unbiased public policies through a strong evidence base

By Konnect Learning

Many government departments lack the baseline evidence essential for evaluating their programs and policies before and after implementation. Those responsible for developing policies and strategies are

What does it take for government to get customer service right?

By The Mandarin

There are key links between organisational performance and customer experiences in interacting with agencies. The Government Customer Service Summit 2017 draws attention to the increasing