NAB | Companies | The Mandarin

Regulatory capture: did we need a royal commission to bust it wide open? Adele Ferguson says you can bank on it

By Felicity Neale

Economy & Industry

It’s a classic tale of villains, victims, and heroes. Greedy bankers, brainwashed salespeople, exploited innocents, and a brave few who broke away to flip the…

Bake workers back into Australia's mutuals

By Melina Morrison

Economy & Industry

Co-operatives play a major role in developed countries. It is time workers were dealt back into Australia economy. The good news is, we have a…

Gold employers: PM&C and ATO recognised at LGBTI inclusion awards

By David Donaldson

Federal

The Australian Tax Office and the Department of the Prime Minister and Cabinet have been named among Australia's best employers for LGBTI inclusion.

Australia Post snaps-up facial biometrics

By Julian Bajkowski

News

Australia Post is betting digital identity enabled by biometric facial recognition will make users, government and business smile. Your selfie just got serious.

NSW Treasury banking overhaul shakes Big Four to core

By Julian Bajkowski

Features

Treasurer Dominic Perrottet is making major banks and credit card schemes compete against Fintechs and disruptors for state business.

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Australia Post puts its stamp on digital payments

By Julian Bajkowski

Features

Digital payments have fast become the norm in Australia as the economy moves to online by default. Now, as a multitude of new offerings hits…

Parkinson cautions APS culture must change for DTA to have effect

By Julian Bajkowski

Career Advice

Support from within the APS for DTA chief Gavin Slater is conspicuous and overt. But major government IT bungles are set for another show trial…

How a banker delivered happy customers to the NSW govt

By Jason Whittaker

Features

The banker tasked with shaking up customer service couldn't have predicted the success. The Mandarin talks to Service NSW commissioner Michael Pratt.