Australia Post | Departments/Agencies

Australia Post chair steps down

By Shannon Jenkins

Communications & Technology

The chair of the Australia Post board will step down as the organisation faces a review. John Stanhope — not to be confused with the…

Australia Post joins the 'digital identity federation', while Victoria stumbles

By Stephen Easton

Federal

Australia Post has become the second digital identity service provider to receive the trust-mark this week, with its Digital iD system joining the Commonwealth's own…

Cyber audit: Reserve Bank resilient and ASC sails through, but Australia Post has work to do

By Shannon Jenkins and Stephen Easton

Federal

The Reserve Bank and naval vessel manufacturer ASC have "effectively managed cyber security risks" but Australia Post has not, according to the latest report on…

Federal Indigenous procurement spending tops $2 billion, but to whose benefit?

By Stephen Easton

Federal

Federal spending with companies that qualify as Indigenous-owned under the current procurement policy has ticked over $2 billion since mid-2015, but one outspoken Aboriginal businessman…

Industry dept veteran takes the reins at Comcare

By Stephen Easton

Australian Capital Territory

Career public servant Sue Weston has been appointed chief executive of Comcare, just as an interesting case highlights the divergence between the major parties on…

How a WA department's graduate program came out on top of the nation

By Stephen Easton

Federal

Australia's best public sector grad programs, indexed. Public sector agencies generally don’t do enough to explain what working in a government department is really like…

Not mad, disappointed: DTA hits back after ASPI attacks federal digital identity plays

By Stephen Easton

Communications & Technology

The Digital Transformation Agency has defended its work on digital identity from claims it is a political landmine waiting to go off due to latent…

Banks dealt into federal digital identity framework

By Julian Bajkowski

Economy & Industry

The great digital identity framework has dropped. Both Australia Post and the Reserve Bank of Australia have walked away winners.

Why transformation is becoming easier, not harder, for government

By Julian Bajkowski

Features

The imperative for government agencies to innovate quickly and deliver has never been more urgent. The fact that major digital hurdles are falling away makes…

Australia Post snaps-up facial biometrics

By Julian Bajkowski

News

Australia Post is betting digital identity enabled by biometric facial recognition will make users, government and business smile. Your selfie just got serious.

Public sector CIOs deliver the straight talk on digital transformation challenges

By The Mandarin

People & Capability

Forget buzzwords and hype around digital transformation in government. What counts is the frank, fearless and lived experiences of those now making the journey.

Australia Post puts its stamp on digital payments

By Julian Bajkowski

Features

Digital payments have fast become the norm in Australia as the economy moves to online by default. Now, as a multitude of new offerings hits…

What does it take for government to get customer service right?

By The Mandarin

People & Capability

Measuring service outcomes, improving frontline delivery and mastering and designing truly digital and multi-channel customer strategies are now all firmly in the mix for agencies…

Australia Post delivers on Digital iD™

By Julian Bajkowski

Engagement

The wait for a digital identity solution that works across channels and across government and business is over, with the launch of Digital iD™ from…

CensusFail forgiven? Australians expect eVoting as soon as 2019

By Harley Dennett

Communications & Technology

Australia Post has made a play for a majority slice of future digital elections in a new white paper. Despite the risks, a survey shows…