Career public servant Sue Weston has been appointed chief executive of Comcare, just as an interesting case highlights the divergence between the major parties on workers' compensation in the public sector. Read More
Australia's best public sector grad programs, indexed. Public sector agencies generally don’t do enough to explain what working in a government department is really like to students. Read More
The Digital Transformation Agency has defended its work on digital identity from claims it is a political landmine waiting to go off due to latent fear of government surveillance, which came from an unlikely source: the Australian Strategic Policy Institute. Read More
The great digital identity framework has dropped. Both Australia Post and the Reserve Bank of Australia have walked away winners. Read More
The imperative for government agencies to innovate quickly and deliver has never been more urgent. The fact that major digital hurdles are falling away makes this even more so. Read More
Australia Post is betting digital identity enabled by biometric facial recognition will make users, government and business smile. Your selfie just got serious. Read More
Forget buzzwords and hype around digital transformation in government. What counts is the frank, fearless and lived experiences of those now making the journey. Read More
Digital payments have fast become the norm in Australia as the economy moves to online by default. Now, as a multitude of new offerings hits the market, a trusted and convenient one-stop-shop makes sense for consumers, government and merchants alike. Read More
Measuring service outcomes, improving frontline delivery and mastering and designing truly digital and multi-channel customer strategies are now all firmly in the mix for agencies seeking to lift their game. Now, a new public sector summit puts these approaches to the test. Read More
The wait for a digital identity solution that works across channels and across government and business is over, with the launch of Digital iD™ from Australia Post. Read More
Australia Post has made a play for a majority slice of future digital elections in a new white paper. Despite the risks, a survey shows Australians are ready for eVoting and many wonder why it hasn't happened already, despite the problems with the last Census. Read More
For in-house innovation teams like BizLab or the InnovationXchange, having a clear business imperative is far more useful than unconventional office space. Read More
The Digital Transformation Agency has made a bold bid to create a central “double blind” digital ID exchange. This time it wants privacy proponents inside the tent. Read More
The Department of Finance "paleo" graduate recruitment video is part of a broader campaign by public agencies to attract high-performance millennials — and it's single-handedly made Finance the gorilla of viral recruitment marketing. Read More
Consumers now expect government services to be where they want, when they want. For organisations, that means developing a collaborative multi-channel strategy and service offering is more important than ever. Read More
