Australia Taxation Office

What makes a high performance agency in a complex world?

The very understanding of what a high performance staff and culture looks like is changing dramatically says Kathy Hilyard, KPMG’s public sector partner. The speed, volatility, complexity and ambiguity of the modern world is challenging all professions, meaning “even the nature of trying to define high performance is changing.” Read More

Bringing intelligence to government decision-making

For government, being able to streamline or automate high frequency, low risk decisions is at a critical stage. Faced with a flood of information, government departments, public sector leaders and executive groups are exploring new decision-making techniques and tools. Read More

Tom Burton: Canberra creates a brave new data world

It is hard to overstate the importance of the federal government’s decision to create a consumer right over the data created about them. The Mandarin's publisher Tom Burton pulls apart where digital government is going and what it will take to get there. Read More