Premium Case studies A case study in quantifying the unknown: The ATO’s award-winning tax gap program Friday March 27, 2020 By Victoria Draudins Editors' Picks The ATO's tax gap program has created some of the most sophisticated set of estimates of its kind in the world, and won a Public… Read more
A window of opportunity: a practical model for systems-led design in tax Friday November 15, 2019 By Misha Kaur Communications & Technology If you saw my last post where I talked about fire-fighting in California, you’ll know that as the new head of ATO Design, I’m introducing a… Read more
Six tips on transparency from the tax office Friday November 8, 2019 By Stephen Easton Economy & Industry Having a media-handling strategy is dangerous, according to Jeremy Hirschhorn, the second commissioner for client engagement at the Australian Taxation Office. He said strategic media… Read more
ATO’s Jacqui Curtis named as first head of profession for the APS Monday October 28, 2019 By David Donaldson and Stephen Easton Federal The Australian Tax Office's Chief Operating Officer Jacqui Curtis has been appointed the first head of profession in the Australian Public Service. Read more
“Significant distortion”: Whistleblower Richard Boyle claims watchdog botched its ATO garnishee scandal review Tuesday October 15, 2019 By Matthew Elmas Federal In a scathing submission to a Senate inquiry into the conduct of the Inspector General of Taxation published late last week, Richard Boyle, a former… Read more
Australia's tax office can use global data leaks to pursue multinationals, High Court rules Thursday August 15, 2019 By Ann Kayis-Kumar & Annet Oguttu Communications & Technology Last year Glencore went to the court to demand the Australian Taxation Office unsee what it might have seen about Glencore’s use of offshore legal… Read more
Australian officials tackle international cyber crime Thursday June 6, 2019 By Shannon Jenkins Communications & Technology Senior officials from the Australian Criminal Intelligence Commission and Australian Taxation Office have met in Washington, DC, this week to mark the one-year anniversary of… Read more
Gold employers: PM&C and ATO recognised at LGBTI inclusion awards Tuesday May 28, 2019 By David Donaldson Federal The Australian Tax Office and the Department of the Prime Minister and Cabinet have been named among Australia's best employers for LGBTI inclusion. Read more
Big data in the public sector: five ways the government is using data science Tuesday May 14, 2019 By The University of New South Wales Communications & Technology Understanding some of the ways government agencies are already using data science can guide transformation across the public sector. Read more
'Low numbers': Tax Office responds to critical small business report Tuesday April 30, 2019 By David Donaldson Federal Debt recovery actions against small businesses with disputed debts are rare and only occur under "exceptional circumstances", the Australian Tax Office has said in a… Read more
Can your online credentials get stuffed? A quick guide for government… Thursday March 22, 2018 By Julian Bajkowski Communications & Technology Job losses aren’t the only dark side of automation. Account takeovers powered by credential stuffing are fast becoming the new black for cyber attackers hitting… Read more
Scarcer sickies: ATO gets positive about workplace wellbeing Thursday December 1, 2016 By Stephen Easton News To cut down on sickies and other unplanned days off, the Tax Office has implemented a program that encourages workplace wellbeing. It's paying dividends in… Read more
How government can unlock billions of dollars in savings Sunday June 19, 2016 By The Mandarin Features A US start-up used government data to make $1.5 billion. The New Zealand government put data to work to find $954 million. The potential for… Read more
ATO finds myths dominate digital workplace 'rules' Monday August 17, 2015 By David Donaldson Communications & Technology The Tax Office asked its staff how they use technology in their work — and were surprised at some of the preferences of digital natives. Read more
MyTax outage a lesson for all government services Friday July 10, 2015 By Craig Thomler Features No, it's a not appropriate to load test on your citizens in production — particularly when it's a critical service. Instead of assigning blame or… Read more
