Kathryn Campbell tells how her department has worked tirelessly throughout the bushfires and the pandemic, and what public servants across the country should be considering…

The federal government plans to refund more than 400,000 Centrelink debts as part of a looming class action against the controversial robodebt scheme. A ministerial…

The government is upgrading myGov's capacity by creating more load space in the information and communications technology systems to accommodate the surge in demand.

The government services minister has taken back his claim that a cyber attack similar to the one used to bring down the 2016 Census had…

The services centres have announced closures in various communities that include Mornington and Newport in Victoria, and Newcastle and Tweed Heads in New South Wales.

New laws are set to change the government’s welfare payment system in an aim to prevent overpayments . Legislation to be introduced in the first…

The federal government wants to create whole-of-government information technology architecture to underpin its ambitious plans to improve service delivery.

The federal government's Digital Transformation Strategy and data-sharing reforms have been stitched together with the government’s ambitious plan to completely transform the Commonwealth’s troubled service…

The Community and Public Sector Union says the government has been ignoring the concerns of Centrelink staff about the robodebt system for years, while the…

The Commonwealth government has conceded one Centrelink’s robodebt was invalid due to the use of income averaging in the absence of concrete evidence — the…

Minister for Human Services Stuart Robert says there will be “no apologies” from the federal government over how its much-maligned robodebt program has operated in…

The Department of Human Services will no longer raise welfare debts based only on the unproven assumption that a person earned an income from employment…