NSW digital government executive Pia Andrews resigns, cites punishing commute Thursday September 19, 2019 By Stephen Easton New South Wales New South Wales digital government expert Pia Andrews has stepped down from her role as an executive director in the Department of Customer Service after… Read more
Former NSW department head Martin Hoffman to lead Services Australia transition taskforce Monday July 15, 2019 By Stephen Easton Communications & Technology Former New South Wales department head Martin Hoffman lost out in recent machinery-of-government changes but has been hired by the Commonwealth government to guide the… Read more
Promoted Meetings that actually get things done? It’s not a fantasy Wednesday April 4, 2018 By Julian Bajkowski Communications & Technology The culture of how people in government come together is shifting fast as intelligent technology empowers productivity and interactions that produce actions and outcomes. That’s… Read more
Promoted The easy way for public officials to build professional networks Monday March 26, 2018 By Julian Bajkowski Sponsored The business of government is by its very nature based on networks of people and their work. When those networks are connected through a platform… Read more
Berejiklian's Industry swoop: new secretary already at the helm Monday March 19, 2018 By Stephen Easton News New South Wales Department of Industry secretary Simon Smith was replaced over the weekend by Simon Draper, who has been promoted from deputy secretary for… Read more
What's the real secret to effective engagement? Wednesday February 14, 2018 By Alun Probert Communications & Technology The way government gets its message across is shifting quickly and irrevocably, especially as digital as a channel becomes the default media setting. Alun Probert… Read more
NSW Treasury banking overhaul shakes Big Four to core Friday November 3, 2017 By Julian Bajkowski Features Treasurer Dominic Perrottet is making major banks and credit card schemes compete against Fintechs and disruptors for state business. Read more
Huxtable: shared services can work; the APS can't afford for it to fail Wednesday October 11, 2017 By Stephen Easton Features Department of Finance secretary Rosemary Huxtable is confident that shared services can reduce administrative costs and support modernisation of the Australian Public Service, based on… Read more
Ministerial tussle over cyber muscle goes cross border Monday September 18, 2017 By Julian Bajkowski Communications & Technology Feds and NSW face off to attract investment bids. Read more
Fines of the time: is NSW about to revisit the effectiveness of penalties? Wednesday August 16, 2017 By Julian Bajkowski Community & Social Nobody likes copping a ticket, but there are signs the use of infringements to modify behaviour is ready for a holistic reset beyond just dollar… Read more
Six of the best: Martin Hoffman's frank guide to public service improvement Friday August 11, 2017 By Julian Bajkowski Editors' Picks Dump the jargon, tell the brutal truth and get over change fatigue. Martin Hoffman's vision of a high performing public service is frank, gutsy and… Read more
Customers will dictate online identity credentials: NSW digital chief Thursday July 20, 2017 By Julian Bajkowski Features Innovation isn’t what you invent, it’s what customers use and state tech guru Damon Rees is keeping an open mind. Read more
NSW announces whole-of-government cyber security czar Thursday March 23, 2017 By The Mandarin News The NSW government today announced the appointment of Dr Maria Milosavljevic as the new Government Chief Information Security Officer (GCISO). Read more
What is a smart city? Shared vision needed to align 'jumbled mess' Friday August 19, 2016 By Stephen Easton Features A smart city is a cool idea but needs a lot of contributors to be on the same page about the end-state they are trying… Read more
Five questions with NSW Finance secretary Martin Hoffman Tuesday April 12, 2016 By The Mandarin News New South Wales' newest mandarin will be among dozens of public sector CEOs mentoring a table of junior public servants at the upcoming IPAA breakfast… Read more
