NSW Department of Justice | Departments/Agencies

Inclusive justice expert Penny Cooper on helping vulnerable voices be heard

By Stephen Easton

Editors' Picks

Across Australia, there’s a move towards more inclusive justice systems that incorporate support and adjustments for children and other vulnerable witnesses, and the idea is…

What does it take for government to get customer service right?

By The Mandarin

People & Capability

Measuring service outcomes, improving frontline delivery and mastering and designing truly digital and multi-channel customer strategies are now all firmly in the mix for agencies…

Hatch, Match & Dispatch: when a TV crew shows up at work

By Harley Dennett

News

PREMIERES TONIGHT: We're used to seeing cops and nurses on reality TV, but are public servants from a NSW administrative agency ready for their…

How-to guide: reaching indigenous employment targets

By Harley Dennett

News

Few jurisdictions in Australia comes close to reaching their target employment of Aboriginal and Torres Strait Islander people, but a new implementation guide from…

Fixing dysfunction with State Trustees CEO Craig Dent

By David Donaldson

Community & Social

State Trustees CEO Craig Dent's love of fixing dysfunctional systems has seen him institute a "shock and awe" approach to culture change, overhaul the public…

NSW Justice aiming higher for indigenous staff

By The Mandarin

Community & Social

NSW’s Department of Justice secretary Andrew Cappie-Wood has announced a new target of 6% of Aboriginal and Torres Strait Islander representation among its staff by…

IPAA NSW forges corporate partnerships with agencies

By Stephen Easton

News

The NSW branch of the Institute for Public Administration Australia is strengthening ties with the state's public service through formal corporate partnerships with agencies. The…

16 public sector changes from today

By The Mandarin

News

New South Wales will see extensive machinery of government changes this week, while federally the Digital Transformation Office will launch as a flagship agency. Here…