There are key links between organisational performance and customer experiences in interacting with agencies. The Government Customer Service Summit 2017 draws attention to the increasing

We’re used to seeing cops and nurses on reality TV, but are public servants from an administrative agency ready for their close up? ABC have

Few jurisdictions in Australia comes close to reaching their target employment of Aboriginal and Torres Strait Islander people, but a new implementation guide from the

There’s only one other public trustee in the world structured like Victoria’s State Trustees, and it’s in Fiji — but operating as a fully-fledged, though

NSW’s Department of Justice secretary Andrew Cappie-Wood has announced a new target of 6% of Aboriginal and Torres Strait Islander representation among its staff by

The NSW branch of the Institute for Public Administration Australia is strengthening ties with the state’s public service through formal corporate partnerships with agencies. The

The Digital Transformation Office officially opens on July 1, and we hear a permanent CEO announcement is only just around the corner. The Australian Border