Customers will dictate online identity credentials: NSW digital chief by Julian Bajkowski | 0 comments Innovation isn’t what you invent, it’s what customers use and state tech guru Damon Rees is keeping an open mind.
Audit takes the shine off Service NSW project by Stephen Easton | 0 comments Overly optimistic business cases for NSW's new one-stop shop haven't produced the promised benefits ... yet. While the concept is valid, it appears nobody knows whose role it is to monitor overall savings.
