Using data to reinvigorate democracy Wednesday October 17, 2018 By Amelia Loye and Martin Stewart-Weeks Features Agencies are constantly seeking public participation but they need to continue conversations with the insights they gather. Technology may be the key. Read more
Customers will dictate online identity credentials: NSW digital chief Thursday July 20, 2017 By Julian Bajkowski Features Innovation isn’t what you invent, it’s what customers use and state tech guru Damon Rees is keeping an open mind. Read more
Audit takes the shine off Service NSW project Monday February 22, 2016 By Stephen Easton News Overly optimistic business cases for NSW's new one-stop shop haven't produced the promised benefits ... yet. While the concept is valid, it appears nobody knows… Read more
