Department of Social Services loses appeal over $27,000 Centrelink debt Friday January 15, 2021 By Matthew Elmas Federal The Department of Social Services has lost an effort to recoup $27,000 in Centrelink debts from the mother of a child with special needs, ending…
myGov Perth selected to trial new Services Australia offering Wednesday December 2, 2020 By Shannon Jenkins Communications & Technology Perth City Service Centre customers will soon experience a new “welcoming environment” that has been designed specifically to help older Australians who need additional support.
Services Australia’s school program teaches kids cyber security skills Monday November 30, 2020 By Shannon Jenkins Communications & Technology A work experience program run by Services Australia has helped a group of year 12 students develop a cyber-attack training package that will be included…
DTA to deliver government business architecture and Platforms Marketplace Tuesday November 10, 2020 By Shannon Jenkins Communications & Technology The DTA is driving an APS-wide focus on identifying, sharing and sourcing reusable platforms, which means buying, building or developing once and reusing many times.
Premium Columnists Scale, time, complexity, wellbeing – the APS’s budget challenge Wednesday October 7, 2020 By Helena Cain Economy & Industry Even after learning multiple lessons, building new capabilities and realising a new level of professionalism through its pandemic response, this year’s budget may present the…
Man allegedly defrauded more than $14,000 in other people’s Centrelink payments Friday September 25, 2020 By Shannon Jenkins Federal A man has been arrested and charged after he allegedly redirected the welfare payments of other people to his own bank accounts, Services Australia and…
Services Australia COO to lead Australian Digital Health Agency Monday September 7, 2020 By Shannon Jenkins Federal She will commence in her new role on September 29, replacing the ADHA's interim head and former COO Bettina McMahon. The board has thanked McMahon…
Premium Insights and analysis How government agencies are building digital capability across the workforce Monday September 7, 2020 By Shannon Jenkins Communications & Technology Public service agencies across Australia must adapt to the rapidly changing world. Cultivating a digital mindset, upskilling staff and removing barriers to digital capability can…
Departments celebrated for ‘thinking differently’ at 2020 Public Sector Innovation Awards Friday July 31, 2020 By Shannon Jenkins Federal Full list of winners within.
‘I am the luckiest public servant alive’: Rebecca Skinner on being a glass-half-full leader Wednesday July 15, 2020 By Shannon Jenkins Communications & Technology 'I brought with me a knowledge that if you have a big organisation with a delivery focus, you'll find a way to deliver the outcome…
Department of Health website saw 760% rise in traffic at peak of COVID-19 Thursday July 9, 2020 By Shannon Jenkins Communications & Technology The government’s website hosting and content management system has experienced a record number of visits during the height of the coronavirus pandemic, according to the…
Robert gives update on Services Australia vision, key whole-of-gov initiatives Wednesday July 8, 2020 By Shannon Jenkins Communications & Technology Stuart Robert said the modernisation will mean faster and more accurate calculation of welfare entitlements, and enable the government to more readily explore the effects…
Premium Interviews ‘I need to be who I am’: Liz Cosson and values leadership Monday July 6, 2020 By Chris Johnson Editors' Picks In this wide-canvassing interview with The Mandarin, the Department of Veterans’ Affairs secretary talks about inspirational leadership, serving veterans, and responding to the pandemic.
Services Australia’s CISO takes on private sector role Monday June 29, 2020 By Shannon Jenkins Communications & Technology Services Australia’s chief information security officer has departed to take up a position with Telstra.
Premium Columnists With isolation over, in Canberra it’s back to normal with a bump we all would recognise Thursday June 11, 2020 By Verona Burgess Editors' Picks It was a great party while it lasted, but now the stragglers are leaving and the hangover is setting in, writes Verona Burgess.