A natural tension between freedom and control for public sector information assets can easily create obstacles to transformation and a shift to digital processes. Information…

Government information and data stuck in separate systems remains one of the biggest barriers to digital transformation, productivity and efficiency. Fortunately, there are better, faster…

Government faces plenty of challenges designing effective policies and services that deliver. So what happens when difficult problems get thrown to a big bank to…

Trust in a ‘single source of the truth’ is a crucial element in modern and effective government. To get there, there are key consolidation tools…

All over the world, people are speaking up and demanding change, and organisations have to be flexible enough to deal with the social consequences of…

How are public sector leaders making service delivery fit for the future? In what ways is the public sector embracing the skills and aspirations of…

As Australia moves towards a digital health system, important social policy discussions are needed about how future developments will affect Australians. Join us and a…

The Department of Human Services rejects speculation that 90% of Centrelink's automated assessments of past welfare entitlements are wrong, as more staff speak out against…

There comes a time during the writing of a government report when someone suggests bringing in an editor to “plain English” the text. But what…

Plenty of federal public servants think they are too restricted from expressing political views on social media. The Australian Public Service Commission asked for their…

Public engagement in policymaking, stronger whistleblower protections, freedom of information and open data are among the commitments that the Turnbull government will commit Australia to…

Recent criticism of government websites highlighted the need to improve readability. But what exactly are readability measures, and should agencies rely on them?…