Design Thinking: The Essentials (Online)

Forward thinking practitioners and workplaces utilise innovative ways of designing and applying solutions through human centred strategy, policy, plans and initiatives. This design thinking course will equip you with the skills and confidence to turn good ideas into sustainable and improved outcomes with users/customers at the heart of your thinking and implementation.

You will learn foundational design thinking skills from expert practitioners to introduce new ways of working across your teams and organisations, generate more creative and relevant solutions, and make better strategic decisions. You will be able to apply design thinking methodology to real world challenges and gain an invaluable understanding of delivering better outcomes and/or services in co-creation with your communities, customers and stakeholders.

This design thinking course online will be facilitated through an interactive live video link. You will be introduced to ideas to inspire new ways of human-centred working and tools to kick-start innovative improvement solutions. Each session will include:

  • an introduction to key elements of the 5-stage design thinking process.
  • case studies and/or live examples.
  • tools for you to take away and apply in practice.

Participants will be set a live challenge relevant to their work in the period between module 2 and 3.


Delivered Online