Salesforce Live: Australia & New Zealand
Let’s kick off six weeks of learning, connection, and innovation on 24 March. Get ready for Salesforce Live: Australia & New Zealand. We’ll start with a premiere episode, including an inspiring keynote, Customer 360 innovations, live workshops, and Trailblazer connections. Then, there’ll be a series of relevant episodes, roundtables, on-demand sessions, and exciting special guests. There’s so much in store. Register now to lock in your spot.
Episode 1 – Premiere Episode All Trailblazers – 24 March
11:30 – 12:10 p.m. – Opening keynote “Success from Anywhere”
12:10 – 1:30 p.m. – Live stream sessions
12:10 – 3:00 p.m. – Interactive Experiences – Product Demos, Trailhead, Partner Showcase and Circles of Success
Episode 2 – Sales Trailblazers – 26 March
Episode 3 – Financial Services Trailblazers – 30 March
Episode 4 – Retail and Consumer Goods Trailblazers – 1 April
Episode 5 – Marketers and Digital Experience Trailblazers – 20 April
Episode 6 – Small Business Trailblazers – 21 April
Episode 7 – Service and Customer Experience Trailblazers – 22 April
Episode 8 – Government Trailblazers – 27 April – view the agenda for this session below
Episode 9 – Admins and IT Trailblazers – 29 April
About Episode 8: Government with 2020 Vision
11:30 am (AEST) / 1:30 pm (NZST)
The speed and scale of both health and economic responses by government in 2020 highlighted the need for digitised systems that allow governments to pivot and iterate quickly. It also underlined the demand for personalised government services and clear, proactive communication from government.
The question will be what institutional changes can and need to be made to ensure government continues to be a primary enabler of economic recovery in 2021 and beyond. Public Sector expert and government editor of the AFR, Tom Burton, will facilitate an engaging panel, where we will explore the trends, changes and challenges that governments faced in 2020 and will continue to face across ANZ in 2021.
This highly engaging and entertaining panel will explore four challenges governments have faced and continue to face:
- Government messaging and communication in the time of COVID
- Government’s role in the economic “rebuild”
- Smart, predictive government
- Government, trust and democracy post-pandemic
Social Services Making an Impact
Governments role to provide support to our most vulnerable citizens has never been more important and in many ways stands as a measure of our values as a community. Join us to hear how the National Disability Insurance Agency (NDIA) here in Australia are working wth Salesforce to support those in most need.
Bringing Together Skills, Businesses and People
As COVID-19 impacted PPE supply chains around the world, the Government’s Advanced Manufacturing Growth Centre (AMGC) responded. Realising the potential to create locally-produced PPE, it created a self-managed platform to connect manufacturers, suppliers and customers along the production chain. Join us to hear how the AMCG implemented a speedy and effective solution to bring together skills, businesses and people in our community at the height of the pandemic.
Trust in Government
A year on from our research collaboration with the Boston Consulting Group (BCG) on the Trust Imperative; we are living in an era of QR codes, border permits, contact tracing, paperless document signing, and digital licensing. Smart, data-driven government will support the fastest, most sustainable, cost efficient route to recovery. Hear from BCG and Salesforce on trust and government as our nations look to protect and support lives and livelihoods beyond the crisis.
Register for Salesforce Live Episode 8 and more > https://sforce.co/3rRfkRh
Ticket Cost: Free