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The problem with knowing — and not knowing — a great deal about a complex policy matter, and how to overcome it
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The problem with knowing — and not knowing — a great deal about a complex policy matter, and how to overcome it

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If we know a great deal about something, we close our minds to alternative pathways, we share our knowledge with people who support our opinion and this, in turn, creates confirmation bias, and our creativity is constricted because we think we know what’s possible and dismiss anything that sounds unrealistic. Lyn Carson shoes how to mitigate these realities of being in governance and oversight positions.

New York City paid a corporate consulting firm millions to stem jail violence. Instead, violence soared. A lesson learned
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New York City paid a corporate consulting firm millions to stem jail violence. Instead, violence soared. A lesson learned

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The corporate consulting firm reported bogus numbers and flailed in a project at Rikers Island. Today, assaults and other attacks there are up almost 50%. In April 2017, partners from McKinsey & Company sent a confidential final report to the New York City corrections commissioner. They had spent almost three years leading an unusual project […]

Improving cultural diversity in the public service: understand different leadership styles and be prepared to push back on resistance
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Improving cultural diversity in the public service: understand different leadership styles and be prepared to push back on resistance

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The leadership of Australia’s public services is really white. At last count in 2018, government departments across the country had a higher proportion of chief executives from an Anglo-Celtic background than the ASX200, the university sector, or even the federal government ministry. The Australian Human Rights Commission’s Leading for change report found 84.5% of secretaries […]

Mary Ann O’Loughlin: how I fell in love with policy-making, and figured out what works and the evil problems that don’t
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Mary Ann O’Loughlin: how I fell in love with policy-making, and figured out what works and the evil problems that don’t

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Mary Ann O’Loughlin landed in one of Australia’s most purple phases of creative policy-making and promptly fell in love with it. Young, curious, engaged and smart, she arrived in Canberra for what was meant to be a short break from an early academic career, as the newly elected Hawke government set about crafting a policy agenda of considerable ambition — Medicare, indexing pensions and benefits, tax reform, the prices and incomes accords, a remarkable national response to the AIDS epidemic, and the creation of the Office for the Status of Women.

Time to flip our thinking on mental health reform — or are we too jaded for that? Angus Clelland on the progress of mental health services
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Time to flip our thinking on mental health reform — or are we too jaded for that? Angus Clelland on the progress of mental health services

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If you have spent the past decade or two living or working in the mental health sector, you could be forgiven for being a little jaded and cynical about the prospects for reform. But what is happening in Victoria will have a ripple effect across the country, and all state and territory health departments need to be watching how it plays out, writes Angus Clelland.