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Features

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Practice saying no and stop under-rating implementation, says Fran Thorn. Then, learn how to convince everyone your idea is not entirely stupid

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The processes of making decisions might seem perfectly sane and sensible when you’re inside government, but when you’re outside government on the receiving end of them, they look insane and very slow, says Fran Thorn. Show a lot of empathy, put yourself in the place of the people who are delivering services, and stop thinking, 'why don’t they see the worth of this and get on and do it?' 

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Regulatory capture: did we need a royal commission to bust it wide open? Adele Ferguson says you can bank on it

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It’s a classic tale of villains, victims, and heroes. Greedy bankers, brainwashed salespeople, exploited innocents, and a brave few who broke away to flip the Monopoly board off the table. Banking Bad is the eloquently relayed story of Adele Ferguson’s work to expose systematic malfeasance and moral and legal corruption within Australia’s banks and insurers, which resulted directly in the Hayne Royal Commission.

Enabling innovation and collaboration across the public sector

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Arguably, it’s not the job of a citizen to understand the complexities of government, but rather the job of government is to do the hard work to abstract the complexities of governance for better engagement and services for citizens. If you’re not collaborating and working across governments in whatever you are doing, then you’re not likely getting the best possible outcomes for citizens in the most efficient way.

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When we code the rules on which our society runs, we can create better results and new opportunities for the public and regulators, and companies looking to make compliance easier

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Teams all over the world, including in Australia, are already experimenting with coding prescriptive rules in legislation, regulation and policy. Beyond just ‘regtech’, the approach of coding the rules on which our society runs promises better results and new opportunities for the public as well as regulators and companies looking to make compliance easier.

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Speaking truth to power: Shergold’s final speech touts importance of professional public servants in a world of weakened democracy

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Following 'Shergie's farewell tour' last year, Peter Shergold gave his final performance as outgoing IPAA National president at the association's conference in Darwin last week. He reflected on the public service's ability to moderate the damaging impulses of politicians and the importance of non-partisan actors in democratic government.

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Deep links between the private sector and Defence have been to the nation’s benefit. But it’s complicated. The department has expanded its toolbox to manage this ‘revolving door’

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Former government employees with defence-related skills will end up working in defence-related industries, and that's been a concern to some in the Australian community about the questions it raises about what leads up to the job offers. The Department of Defence has been refining its approach to this perceived conflict of interest.

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What’s the most effective way to motivate staff? Performance pay schemes are trending again, but Allan Hawke saw distorted results

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Allan Hawke is aware of the argument that performance pay is supposed to work in organisations where rewards constitute a significant part of total remuneration, judgments about performance are based on things under the direct control of the individual being assessed, and people are satisfied that the assessments and mechanisms used are fair and reasonable. And, he's 'absolutely certain' none of those preconditions can be assured of in the APS.