Commonwealth government agencies will soon be expected to pay e-Invoices to suppliers within five days, or else pay interest on late payments. Starting from January…

Pia Andrews looks at some of the systemic challenges that come with working in public sectors, including intrinsic ones — like capability issues, and directive…

Six public servants have been recognised for their work in the second year that New Zealand’s Public Service Medals have been awarded.  The work of…

The NSW Government committed $38 million to four large air tankers in preparation for one of the state’s most dangerous fire seasons. Available for service…

The next wave of dramatic service-channel change is happening right now, and again, people are largely seeing it as a future issue, not for now.

New Zealand's government has published a draft "algorithm charter for government agencies" that promises citizens fairness, transparency and accountability around how the government uses data…

For everything we do in public sectors, it is when we collaborate and draw on broader expertise and experiences that we get better outcomes. So,…

How often do you have a chance to think about the long-term impact of what you are doing right now? How often do you consider…

Information commissioners and ombuds from Australia and New Zealand have called on government agencies to do more to make information accessible to the public. As…

Rather than processes, it may be the clashing of values that has reduced our tolerance for engaging alternative perspectives. Social capital, the once-lauded holy grail…

An initiative that improves the health of low-income families with housing has taken the top gong in New Zealand’s Spirit of Service Awards.

New Zealand passed the Misuse of Drugs Amendment into law last month, giving police discretion to take a health-centred approach rather than prosecuting those in…